All orders placed by 5:00pm Monday-Thursday will be delivered next day, orders received on Friday before 5pm will be delivered on Monday, excluding bank holidays.
Delivery is free anywhere in the UK * when spending over £** excluding VAT. Orders below £30 incur a delivery charge of £** for delivery the next working day.
*Deliveries to: The Isle of Man, Highlands and Islands, Northern Ireland and The Channel Islands are subject to a minimum delivery charge of £***
Furniture orders will incur a delivery charge of £** on orders of £** or less.
Why not take advantage of the free delivery simply by adding everyday items to your order.
Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.
Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.
If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.
Please notify us within 14 days should you wish to return any item(s) we have supplied. Please complete a returns request which can be found in the eAccount section on this website.
If any item that you have ordered does not arrive please email us with the following information: